Shipping policy

We work with CJdropshipping and trusted shipping carriers to deliver your orders safely and efficiently.

Order Processing

Orders are normally processed within 2–5 business days after payment is confirmed. Processing may take longer if an item needs to be sourced or if there are unexpected circumstances.

Shipping Times

After processing, delivery times depend on your location, product, warehouse, and shipping method selected at checkout.

Estimated delivery times will be displayed where available. Please understand that these are estimates and not guaranteed delivery dates. Customs clearance, weather, carrier delays, holidays, and other circumstances may affect delivery times.

Shipping Costs

Shipping fees vary depending on the destination, product weight, package size, and shipping method. The applicable shipping cost will be calculated and displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available. Tracking information may take some time to update after the package has been dispatched.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or other import charges depending on the destination country. Any applicable charges imposed by local authorities are the customer's responsibility.

Delivery Issues

Please make sure your shipping address and contact information are correct before completing your order.

If a package is delayed, undelivered, returned, or shows an incorrect address or customs issue, please contact us as soon as possible so we can assist you. CJ's dispute and refund procedures may require supporting information from the local carrier or post office.

Lost or Damaged Packages

If your package arrives damaged or you believe your order has been lost, contact us with your order number and any available photos or tracking information. We will review the situation and work with our fulfillment partner to determine the appropriate solution.

Important Notice

Delivery times are estimates and may vary. We cannot guarantee an exact delivery date because shipping is handled by third-party carriers and may be affected by circumstances outside our control.

By placing an order with us, you acknowledge and agree to this Shipping Policy.